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Call us from Monday to Friday from 8:45 a.m. to 4:30 p.m.
01698 714895
Email us anytime at:
Ihrteam@daysoft.com
our lenses
Can I switch to daysoft® daily lenses?
You can trade! daysoft® daily contact lenses are designed for single use and have a spherical design. Choose between two options:
daysoft® SEIDE- which incorporates hyaluronic acid into the lens matrix and saline to provide cushioning upon insertion. Moisture is released during wear, improving all-day comfort.
Daysoft® CLASSIC- which uses a simple saline solution and is especially indicated for people with sensitive or allergic eyes.
Do I need a valid prescription for contact lenses?
Yes, a specific contact lens prescription/specification is required for the delivery of contact lenses. Provides essential lens information and confirms their suitability for contact lens wear. You will also know when your follow-up exam is due.
Can I buy contact lenses to change the color of my eyes?
Daysoft® does not make lenses that change the appearance or color of the eyes. Our contact lenses are very light in color for easy handling, but this is not visible to the naked eye.
I currently wear monthly lenses, can I use daysoft® lenses?
If your current monthly lenses are prescribed for daily wear, please refer to our brand list during the order process and select your current brand. If your brand is not on the list, please contact us so we can advise you.
I use my current lenses for continuous wear over several days. Does that work with daysoft® lenses?
daysoft® lenses are designed for single daily use. They should not be used for sleeping and should be thrown away after a single use. Daily disposables have been shown to be the safest and healthiest way to wear contact lenses. The vision and eye health benefits are greater than lenses worn for long-term wear.
What service areas do you offer?
Daysoft® lenses are offered in a wide range of powers from -12.50 to +8.00.
Do your lenses have UV filters?
Daysoft® contact lenses contain a UV filter. However, areas that are not covered by the lens, such as the conjunctiva (over the white part of the eye), the eyelids, and other tissues of the eye, are also sensitive to UV rays. With this in mind, we recommend that you wear UV-protective sunglasses over your contact lenses during periods of high UV exposure or whenever you wear sunglasses.
Where are your lenses made?
daysoft® daily lenses are made in the UK in the most technologically advanced contact lens laboratory in the world. We only make daily lenses because wearing fresh sterile lenses every day is the healthiest and most comfortable way to wear lenses.
domain
Can I get a sample to test?
We do not provide samples or trial lenses. Every order is covered by our direct money-back promise so you canmaking a requeston www.daysoft.com with complete confidence.
Why can't I order a box of daysoft® contact lenses?
Daysoft® contact lenses are offered at a very low cost and to keep that cost low for everyone, our minimum quantity is two packs. If you only wear lenses in one eye, simply enter the same prescription for "right" and "left."
How does your money back promise work?
So you can shop with confidence, all orders are covered by ourmoney back promise. Before returning your lenses for a refund, pleaseGet in touch with our customer service teamindicating your order number.
How do I enter my base curve and diameter?
daysoft® contact lenses have a Uni-Fit design that offers a comfortable fit that accommodates brands of flexible lenses with a base curve between 8.2 and 9.2 mm and a diameter between 13.8 and 14.5 mm. This information is printed on the film of our lenses and further specification details can be found on our website in the sectionour glasses page.
How old do I have to be to wear and buy daysoft® contact lenses?
Your ophthalmologist will tell you if you can wear contact lenses. If you have been prescribed contact lenses and you are under the age of 16, your parent, guardian or other authorized person must order them on your behalf.
Our environmental credentials / Creating a greener world
What is INPAC® technology?
Daysoft® InnovadorINPAC® technologyThis now means we use up to 63% less plastic packaging per lens compared to other contact lens manufacturers because the lens is completely molded within the packaging. Imperfections are avoided and hygiene is improved because the lens is never touched. The small cavity felt at the bottom of the INPAC® "bubble" is where the dry lens formed before absorbing 58% of its weight in saline and expanding by a similar amount, making it a daysoft® lens. super smooth and high precision. .
Can I recycle my order?
Our plastic blister packs are marked as Class 5, PP - Polypropylene. changes to our manufacturing processINPAC® technologymeans there is no practical way for us to embed the recycling symbol with hunting arrows on the blister pack. Polypropylene is recyclable, but it's best to check if your local facility accepts it into their recycling stream. Cardboard and foil are also recyclable. Although there are no biodegradable lenses on the market, lenses contain a high percentage of water (58% for daysoft® lenses) and this is, of course, recycled. The environmental impact of the remaining contact lens is therefore very low.
I wear contact lenses, but my optometrist did not prescribe contact lenses.
Your eye doctor should give you your contact lens prescription after you have completed your contact lens fitting and follow-up visits. Just ask for a copy if you don't receive it.
I think the power of my contact lenses has changed. Can I order lenses with different powers?
We recommend that you consult your optometrist before ordering lenses if you have any concerns about your eyes or if you think your contact lens prescription has changed.
My recipe has changed. Can I return unused contact lenses and exchange them for the new prescription?
PleaseGet in touch with our customer service teamPlease include your order number so we can assist you.
Can Daysoft® give me a prescription?
daysoft® does not issue prescriptions. Your ophthalmologist will assess your suitability for contact lenses and, if necessary, provide you with a valid prescription. Regular contact lens checkups will ensure that your eyes stay healthy and that you are getting the most out of your contact lenses, and will keep your contact lens prescription up to date.
My prescription is for toric lenses. Can I use daysoft® contact lenses?
daysoft® lenses have a spherical design. A toric version is not currently available. Therefore, if you have been prescribed toric design contact lenses, we cannot provide you with replacement lenses.
I need lenses to correct my astigmatism, can I use daysoft® lenses?
daysoft® lenses have a spherical design. There is currently no toric version available to correct astigmatism. Therefore, if you have been prescribed toric design contact lenses, we cannot provide you with replacement lenses.
My prescription is for multifocal lenses, can I use daysoft® lenses?
daysoft® lenses are single vision lenses and are not manufactured in this model. Monovision is one of several ways to correct vision with single vision lenses. Talk to your ophthalmologist to discuss if this is right for you.
Delivery and returns
When can I expect the delivery of my lenses?
All lenses ship the same/next business day. RealDeadlinedepends on the delivery service selected when placing the order and is confirmed during the ordering process. You can find more detailed information in ourhelp area.
Do you offer next day delivery?
we have oneexpress delivery possiblefor our non-subscription orders, the details of which can be found on ourhelp area.
What happens if my glasses don't arrive?
PleaseGet in touch with our customer service teamPlease include your order number so we can assist you.
What happens if the merchandise arrives damaged?
PleaseGet in touch with our customer service teamPlease include your order number and details of the damage so we can assist you.
How do I return lenses for a refund?
Before returning your glasses, pleaseGet in touch with our customer service teamindicating your order number. It would help us if you could briefly describe the difficulties you encountered. For more information, see ourhelp area.
What if I change my mind after wearing some of my daysoft® lenses?
If for any reason you are not satisfied, pleaseGet in touch with our customer service teamPlease include your order number so we can assist you.
How does your nonsensical money-back promise work?
We want our customers to be enthusiastic about our products and prices, so we offer you an objective offer for your peace of mind.money back promise. If for any reason you are not satisfied with your purchase, pleaseGet in touch with our customer service team. It would help us if you could briefly describe the difficulties you encountered.
wearing glasses
Can I sleep with my daysoft® lenses?
daysoft® lenses are designed for single daily use. They should not be used for sleeping and should be thrown away after a single use. Daily disposables have been shown to be the safest and healthiest way to wear contact lenses. The vision and eye health benefits are greater than lenses worn for long-term wear.
Can I swim with my contact lenses?
At daysoft® we advise against the use of contact lenses when swimming.
Can I use eye drops with my lenses?
You can use eye drops while wearing your daysoft® lenses, just make sure the eye drops you use are compatible with contact lenses. If you have been prescribed medicated eye drops, consult your doctor before using them while wearing your lenses.
inscription
How does my subscription work?
Set up your subscription in 3 easy steps:
- Choose between ourHEoCLASSICcontact lenses and tell us the details of your prescription.
- Track and complete the order process.
- We design our packaging to match your mailbox. They will be waiting for you on your doormat.
You are in control of your subscription plan. Change, skip or cancel your subscription at any time. If a subscription doesn't meet your needs, you can request one as needed.
How can I change my subscription?
Your subscription can be tailored to your needs: change the amount and frequency to your liking by subscribing to yourdaysoft.com-konto. You can also change, skip or cancel at any time. If a subscription doesn't meet your needs, you can request one as needed.
change your order
You can change any part of your order before the payment due date: prescription, brand, quantity, frequency, shipping address, or payment details.
Does my subscription renew automatically?
Your subscription will automatically renew at the frequency you selected when you created your subscription plan. Just sign in to yourdaysoft.com-kontoto make changes if necessary.
How do I cancel my subscription?
You can cancel your subscription by logging into yourdaysoft.com-konto, contact the daysoft® team atIhrteam@daysoft.comor 01698 714895 or through'Contact Us'section of our website. Why not consider skipping a delivery or changing your frequency?
How do I reactivate my subscription?
To reactivate your inactive subscription, please log in to the site and click the Reorder button. After confirming your reactivation, the next order date will be set to the day of reactivation.
Can I skip my subscription?
You are in control of your subscription plan. Cancel your subscription at any time. If a subscription doesn't meet your needs, you can request one as needed.
pay
What means of payment are accepted?
We accept Apple Pay, Google Pay, PayPal, Shop Pay, debit and credit cards for payments, including Visa, Mastercard, AMEX and more.
How do I get a receipt from my health insurance?
You can find your receipts in the "Account" section of yourdaysoft.com-konto. If you have not yet set up an account, details can be found in your order confirmation.
What is a paid store?
Shop Pay is an online wallet that offers a smooth and fast checkout process by securely storing and encrypting your email address, payment and shipping details, and phone number (for SMS verification of your account).
Once the information is saved, you can speed up future payments with just one click. Hassle-free and time-saving online shopping!
Do I need to create a Shop Pay account before I shop?
No, you can use Shop Pay during checkout and click 'Save my information for faster payment'or download itshopping appand save your payment information this way.
How can I see my order?
You can view your contact lens order in the confirmation email you received after purchase or in the Shop app. If you have created a Daysoft account, you can also log in there and view your order.
Why choose Shop Pay at checkout?
Shop Pay not only offers an expedited checkout service, but also aligns with Daysoft's commitment to the environment.
Shop Pay calculates the CO2 emissions caused by each delivery and plants or protects enough trees around the world to offset it.
When you choose Shop Pay, you reduce the environmental impact of your online purchases at no additional cost. Read more about how Shop Pay invests in the planet and supports climate solutionsHere.
JUST LOOK
What is in the box?
Each box of daysoft daily lenses contains 32 disposable lenses in our exclusive packaging. It is the fastest and easiest package to open of any brand of contact lenses. You can find clear instructions inside the box or watch the video for step by step instructions.
your basket
Awesome reasons to subscribe
money back promise
If you're not satisfied with your contact lenses, we'll give you your money back.
The highest powers available
We offer a wide power range from +8.00 to -12.50
Easy to manage subscriptions
Change, skip or cancel your subscription at any time
FAQs
How do I get contacts in Spain? ›
Wearing Glasses and Contact Lenses in Spain
If you don't need a new prescription or an updated eye test though, you can just take your current prescription to a Spanish optician, and use this to buy new glasses or order new contact lenses.
In 2020, the FTC amended the Rule, which you can find here. The Contact Lens Rule requires prescribers to give patients a copy of their contact lens prescriptions at the end of a contact lens fitting, even if the patient doesn't ask for it.
What do I do with my contact lenses on holiday? ›- Preparation is key. If you're organised in advance, travelling with your contact lenses can be a breeze. ...
- Switch to daily contact lenses. ...
- Use a contact lens travel pack. ...
- Pack eye drops. ...
- Opt for lenses with UV protection.
- Never sleep in your contacts. ...
- Don't swim or shower in your lenses. ...
- Don't clean your contacts with saline. ...
- Replace your contact lens case regularly. ...
- Don't recycle your contact lens solution. ...
- Remove your lenses when they bother you. ...
- Don't lick your lenses. ...
- Discard dailies after a day.
Most countries only allow you to buy contact lenses with a prescription. While eye tests are available abroad, this can be expensive and more importantly, time-consuming. You can take a picture of your contact lens prescription on your smartphone to ensure that you always have a copy with you.
Can you buy contacts without going to the doctor? ›You can buy contact lenses, including decorative contact lenses, from an eye care doctor, on the Internet or from a mail-order company. It's very important that you only buy contact lenses from a company that sells FDA-cleared or approved contact lenses and requires you to provide a prescription.
Do I need to declare contact lenses? ›3–Carry on as much solution as you want, just declare it
Contact solution falls under the TSA's definition of medical liquids, which means you can bring on more than the 3 oz. maximum allowance for most other liquids. You don't have to put your solutions in a baggie, just declare them at the checkpoint.
Can you pack disposable contact lenses in hand luggage? You're allowed to fly with sealed disposable contact lens blister packs in both your hand luggage and checked bags. You can also pack non-disposable lenses in a small amount of solution (usually no more than 100ml) in a contact lens case within your hand luggage.
Is it OK to fly with contact lenses? ›TSA allows contact lenses in both carry-on and checked bags, but contact lens solution is another story. A container of contact lens solution in your carry-on bag must contain 3.4 ounces of liquid or less, and all of your carry-on liquids must fit into a clear quart-size plastic bag.
How long can contacts sit in solution? ›Some solutions are only good for 24 hours of storage while others can store lenses for up to one month. Some soft contact lens multipurpose solutions allow for long-term storage of up to one month in a tightly closed contact lens case. For GP lenses, some GP lens solutions also allow for one month of long-term storage.
At what age should you stop wearing contact lenses? ›
“There's no age limit: You can wear contact lenses as long as they're working for you.” While that's surely good news for both long-time and would-be lens wearers, there are a few other myths we'd like to dispel.
Are you allowed to shower with contacts in? ›Eye Care Tips for Contact Lens Wearers
Avoid water while wearing contacts. Keep your contacts away from water. Make sure to remove your contacts before showering, bathing, or swimming. Don't rinse or store your contacts in water, and if it does occur, make sure to throw away or disinfect them thoroughly.
A simple rule of thumb exists. For every 0.05mm that the BOZR is steeper than K, the tear lens power increases by +0.25D. Therefore you must counter this by adding -0.25D to the power of the contact lens.
Do and don'ts of contact lenses? ›Always wash and rinse your hands thoroughly before handling your lenses or touching your eye. Use a mild non-cosmetic (oil and fragrance free) soap, and dry your hands with a lint-free cloth or tissues. Clean your lenses after removal as indicated by your eyecare practitioner. Use only the recommended solutions.
Can you order contacts with expired prescription? ›Don't try to buy contact lenses online with an expired prescription, it's illegal to sell anyone contact lenses without a valid prescription. So, check your contact lens prescription right now. If they're close to or past the expiration date, contact your eye doctor and schedule an eye exam.
Can you buy contact lenses over the counter in Spain? ›A prescription from a doctor isn't required to buy contact lenses and glasses — you can buy them without one.
Can I buy contact lenses in Europe? ›Yes, a contact lens wearer in Europe can try different brands and even different powers. But, most people do visit a professional periodically to be sure they are wearing the correct product. And, eye exams are far less expensive in Europe than in the U.S.
Where do you pack contact lenses when flying? ›Keep essentials in your hand luggage, to avoid them getting lost in transit. This includes spare contact lenses, your glasses, contact lens case and travel-size solution, as well as rewetting drops. Make sure to put your solution in a zip-lock bag in case of leakage.
What is the average cost of contact lenses without insurance? ›What You Can Expect to Pay. Disposable contact lenses cost approximately $200 to $1,000 per year or $15 to $85 per month for regular wearers, if you're buying for both eyes. This range is so broad because it encompasses different types of contact lenses for different kinds of vision correction.
What happens if you don't wear your monthly contacts every day? ›Corneal complications and eye infections can occur if you don't replace your contacts as recommended.
What's better daily or monthly contacts? ›
Monthly lenses are more cost-effective than dailies if you wear contacts every day. It's also ideal for people who switch between glasses and contacts multiple times a day. You can clean and place them back again when needed, unlike with disposable lenses that must be discarded after use.
Does mascara count as a liquid? ›So is mascara considered a liquid? Yes, when it comes to makeup, the following items are considered liquid cosmetics: mascara. nail polish.
Do contacts count as liquids? ›Your lenses do not count as a liquid according the TSA, but any contact lens solution does. If you're trying to reduce the amount of liquids you have in your carryon, then switching to dailies is a good option.
Does toothpaste count as a liquid? ›Common travel items that must comply with the 3-1-1 liquids rule include toothpaste, shampoo, conditioner, mouthwash and lotion.
Can I put my contacts in a Ziploc bag? ›You can use Ziploc bags or a cup to put your lenses in for a few hours. TAKE NOTE: This storage solution requires you to have saline, cleaning solution, or even your re-wetting eye drops in with the lenses. Otherwise, they will dry out.
Can I take daily contact lenses out and put them back in? ›Don't Reuse Your Contacts
Daily disposable contacts are designed to be thrown away after every single use, and people who reuse them risk painful and risky outcomes. Dailies are thinner, more fragile, and don't hold moisture as well as other contacts.
These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item." There is a loophole for contact lens solution though as it is considered a medically necessary liquid. You must declare them to security officers at the checkpoint for inspection.
What is the 3 1 1 flight rule? ›You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes through the checkpoint. These are limited to 3.4 ounces (100 milliliters) or less per item. This is also known as the 3-1-1 liquids rule. TSA'S TOP 10 CATCHES 2022.
Is it better to wear contacts or glasses on a plane? ›Keep them in your carry-on in case you'd prefer to wear them instead of contact lenses. The recycled air on a plane can dry out your contact lenses, so eyeglasses are preferable if you're going to try to get some sleep.
Can I sleep on a plane with contacts in? ›If you plan on sleeping on the plane you definitely need to take your contacts out. Sleeping while wearing contacts is one of the worst things you can do. Your eyes are already dry from the plane, and now sleeping restricts the oxygen getting to them. This can cause microscopic tears in your cornea.
Can you rehydrate a dried out contact lens? ›
To rehydrate your contact lenses, soak them in a contact case filled with fresh solution for at least 24 hours. Ideally, this should revitalize a lens that has been left out and dried up. Carefully reinsert the lens into your eye.
What happens if my contact lens dried out? ›Contact lenses can contain up to 80% of water, so if they become exposed to air, they will dehydrate, and their properties will change. They will no longer be supple; they will lose their elasticity, they will warp, become sticky or cloudy and cloud your vision.
Can I put a drop of contact solution in my eye? ›Under no circumstances should you ever use contact solution as eye drops. (Even if you're out of eye drops, please purchase more instead of using a substitute!) Although contact solution does contain saline, which is safe for the eyes, it also contains other components that aren't.
Is 70 too old for contact lenses? ›Contact lenses are one of many options for correcting vision, but are they a good solution for older adults? They can be. With guidance from an eye doctor, many adults over 60 successfully wear contacts. They're a convenient way to correct your vision.
Why do I see better with glasses than contacts? ›When you wear contact lenses there is no minimizing or maximizing the images you see. When you wear glasses, image size is being introduced into the equation. Think about it like using a magnifying glass.
Can you wear contact lenses over 60? ›No. Generally, the only age restriction is whether you're old enough. Contact lens wear depends upon how healthy your eyes are and your prescription. If you're interested in trying contact lenses, your optician will be able to provide you with lenses best suited to your age or prescription.
Can I wear daily contact lenses for 2 days? ›Daily contact lenses that are disposable and single-use only should not be worn more than once after daily usage. Daily contacts that are old can scratch your eye and also cause more dangerous conditions to develop.
What happens if you wear contacts for too long? ›Leaving contacts in your eyes for too long can have side effects, such as eye pain, blurred vision, red eyes, watery eyes, ulcers, sensitivity to light, and irritation. It's also possible that you could get a painful eye infection from the lens material breaking down.
Can you go in the rain with contacts? ›Contact lenses are a popular option because they will not become smeared with water droplets in the rain or fog up in cold weather. In rain and snow, your eyes will react in much the same way during contact lens wear as they do when you're not wearing lenses.
Do I need a prescription to buy contact lenses in Spain? ›A prescription from a doctor isn't required to buy contact lenses and glasses — you can buy them without one.
Can I get a contract phone in Spain? ›
If you are resident in Spain and have an NIE (Foreign Residency Identification Number) then you can buy a phone with a contract (contrato), which offers cheaper call rates, equalling an average saving of 30%, compared to pre-paid.
How do I get cellular data in Spain? ›You can buy a Spanish prepaid SIM card online, at various major Spanish mobile phone operator locations, at kiosks as well as in the airport. However, the easiest option is to visit any shop here in Spain known as a “locutorio” (Internet shops). They are literally everywhere and they will do it all for you.
Can I use my phone as normal in Spain? ›How can you get online during your trip? If your mobile phone account was contracted in the European Union, in Spain you will be able to connect to the Internet under the same conditions and at your normal rate. You may need to activate the roaming service through your operator.
Can I walk into a store and buy contact lenses? ›You cannot order contacts without a prescription, at least in the United States. You will need to have a prescription written by a licensed optometrist or ophthalmologist to buy contact lenses. The seller will also verify your prescription to make sure it's valid.
Can I use a prescription from another country in Spain? ›A prescription delivered by a doctor in your country is valid in all EU countries.
How can I avoid roaming charges in Spain? ›- What are roaming charges?
- Check your network's roaming rules before you leave.
- Check your destination abides by EU roaming rules.
- Download media and files at home.
- Don't opt out of data roaming spend caps.
- Look into local SIMs.
- Take particular care on cruises.
- Keep an eye out for free Wi-Fi.
Traveltomtom recommends a Movistar prepaid sim card for Spain. They have the best 4G/5G network in Spain and offer already 121 GB data for just €10. Traveltomtom also recommends some global sim cards for travelers with worldwide coverage.
Is WhatsApp still free in Spain? ›Luckily, as long as you're connected to Wi-Fi, WhatsApp chats will always be free. Also, while you can be charged a fee per text message using your standard cellular service abroad, or be held to a limited amount of texts, your WhatsApp messages operate over your data plan.
Can I use my phone in Spain for free? ›Spain is a Go Roam in Europe destination which means you can use your data here at no extra cost. If you have an Add-on with a data allowance of 12GB or greater, a fair use limit applies, with use over 12GB subject to a surcharge (see below).
How can I use my iPhone in Europe without charges? ›Go to: Settings > Cellular > Data Roaming. Turn off. (To make it easy, the iPhone even says “Turn data roaming off when traveling to avoid charges when web browsing and using email and other data services.”)
Can I buy a pay as you go SIM card in Spain? ›
Lycamobile SIM cards can be found everywhere in Spain at small point of sales known as “locutorios”. These shops are very convenient however be aware that they might charge you a service fee for setting up the SIM card in your phone in addition to the pay as you go deal that you will choose.
What you Cannot bring to Spain? ›You cannot take meat, milk or products containing them into EU countries. There are some exceptions for medical reasons, for example certain amounts of powdered infant milk, infant food, or pet food required for medical reasons. Check the rules about taking food and drink into the EU on the European Commission website.
What Cannot bring to Spain? ›- All forms of asbestos fibers.
- All products containing the biocide dimethylfumarate (DMF)
- Animal skins.
- Atlantic red tuna fish (Thunnus Thynnus) originating from Belize, Panama, and Honduras.
- Biological Substance Cat B, UN3373.
- Certain U.S. Beef hormones.
- Chemicals, Haz and Non-Haz.
Play it safe and turn roaming off
Most of the major networks (with the exception of O2) have reintroduced roaming charges for travel within Europe, so the easiest way to avoid charges while abroad is simply to turn roaming off.